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Since 1998, Alden Hosting is a provider of business-class Web hosting to small- and medium-sized businesses, providing professional, efficient, and reliable services. We provide everything you need to get your business on the Internet. We make it easy and affordable. Alden Hosting's feature-rich hosting plans and excellent 7 days a week toll-free customer support empower you to efficiently build a Web business that will grow with your changing needs.

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backup backup Of course, free wouldn't count for much if the software didn't work, but the Apache Project has built a stable, speedy Web server that runs on almost all flavors of Unix, OS/2, and even Windows." BILLING POLICY Billing Periods Alden Hosting bills on a monthly, quarterly or yearly cycle, depending on what option and plan has been selected. Account and billing anniversary information will be sent to you after we have processed your order. Prompt payment is necessary to ensure uninterrupted service of your account. Payments For credit card customers, you will be automatically charged the appropriate amount at the beginning of your account's billing period.

backup For check/money order customers, Alden Hosting must receive your check/money order by the beginning of your billing period. Late payments, credit card refusals, expirations, chargebacks, disputes are subject to fines, suspensions and account terminations at Alden Hosting's discretion. All unpaid balances incurred during period of service by Alden Hosting are subject to collection. Fees NOTE: Alden Hosting charges a $25.00 fee for returned checks as well as chargebacks.

backup For international customers, if you are sending a check/money order, the amount must be drawn in US dollars. All T/T(wire) payments must include a $15 processing fee with each payment. Cancellations Any request for cancellations must be received via Email, regular mail or fax and you'll receive a confirmation upon the cancellation of your account. Cancellations over the telephone and informal email cancellations are not accepted. For more information, please click here.

backup Submission of the cancellation form does not automatically complete the cancellation request- your account may be past due or delinquent in which case the balance must be settled before cancellation of an account can be possible. Domain name transfers, non-usage, Internic problems, ISP problems, or any other secondary issues not directly related to Alden Hosting's services does not qualify an account for cancellation. Customers are urged to make sure that they receive a cancellation confirmation from Alden Hosting, indicating the closure of a domain and/or an account has been completed. 30 Day Money Back Guarantee The 30 day money back guarantee applies to all Alden Hosting web hosting plans. The following services do not qualify for 30 day money back guarantee: additional items and services; dedicated servers; items and services ordered through the reseller program.

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